All residents must register their bicycles with Transportation and Parking Services. Registered bicycles must be stored in either a bike rack or individual’s rooms. Bicycles may not be locked or stored in hallways, stairwells, or poles.  Improperly stored or unregistered bicycles may be impounded. Any bike causing a safety hazard will be removed immediately.

Non-motorized bicycles should be stored in bicycle storage racks located throughout Bannockburn Village & Plaza.

Motorized and non-motorized bikes may not be parked on patios, decks, or landings (except for non-motorized bikes on private, enclosed patios at The Plaza), nor may they be parked on stairs, walkways, or other common areas throughout Bannockburn Village & Plaza. Bicycles found in these areas are subject to removal, as well as storage fees.

You can help protect your bike from theft by (1) purchasing and consistently using a quality lock & cable (do not use a Kryptonite lock) and (2) borrowing an engraver from the Resident Services Office (see "Equipment Check-out") and marking your bike with some kind of identification.

Abandoned bicycles will be tagged with a 30-Day Notice. If the Resident Services Office does not receive a response from the owner, the bike will be confiscated and sent to the appropriate authority to be auctioned.

A Cash Value Center machine is located in the Bannockburn Village Mailroom---open 24 hours---that enables you to add cash value to your UCR Card. Your UCR Card can be used in Bannockburn Village & Plaza laundry rooms (see "Laundry Facilities") as well as in vending or copy machines, convenience stores, the UCR Commons, and UCR Bookstore on campus.

Additional Cash Value Centers are located at A-I, Lothian, and Pentland Hills Residence Halls, as well as at the UCR Commons, the UCR Bookstore, and the Campus Store.

BANNOCKBURN VILLAGE (24 Hours):

The Computer Lab is located near the Loading Dock. The lab is equipped with IBM-compatible computers, a laser printer, a bulletin board and white board (Dry Erase markers can by checked out at the Resident Services Office, see "Equipment Check-out"). Lab computers are directly linked to the UCR Campus network and achieve some of the fastest Internet speeds available.

The Study Room is located on the east end of T building behind the Bannockburn Village pool. This area is ideal for study groups or individual studying. T100A can be reserved between the hours of 8am and 10pm. T100B is a 24 hr. quiet study area.

 

THE PLAZA (24 Hours):

The Plaza Computer/Study Lab is located in the first floor C1 outside of The Plaza pool area. The lab is equipped with IBM-compatible computers, a laser printer, bulletin boards, and various desk accessories. The lab’s computers achieve highspeed Internet access via DSL service.  Located on the first floor C2 and C3 outside of The Plaza pool area, the airconditioned Study Rooms are quiet spaces dedicated to individual and group studying. The rooms contain several tables with chairs and are open 24 hours.

The computer/study labs are provided for your convenience and pleasure. Keeping the labs safe and secure is in part your responsibility. Report any mischievous, unusual, or suspicious behavior/individuals, to the Resident Services Office, the RA on duty, or the Campus Police, immediately. Do not prop lab doors open as this invites unwanted guests and compromises the safety and security of all who use the labs and of the lab equipment itself. Do not grant entry into labs of suspicious individuals or individuals who do not have the proper key to grant themselves entry as this, too, compromises the safety and security of those who use the labs and of the lab equipment (see use policies under UCR Housing Conduct Code).

All study rooms and labs are air-conditioned and are designated "NO SMOKING" areas. If you encounter difficulties with lab equipment or programs, please submit a help request from the lab computers at: http://resnet.ucr.edu/help.

The following equipment is available for loan from the Bannockburn Village & Plaza Resident Services Office

• Clothes iron
• Bike/ball pump
• Billiard/pool table equipment
• Electric engraver
• Toilet plunger
• Toolbox (i.e. hammer, screwdriver, standard & metric hex-type wrenches, “monkey” wrench, pliers, mini-screwdriver)
• Moving carts/”dollies” (requires signing a Waiver of Liability form)

Residents need to have their UCR Card to check out equipment. All equipment may be checked out for a maximum of two (2) hours. Equipment checked out at the close of the business day will need to be returned to the RA after hours. Please be considerate of the needs of your fellow residents and return equipment on schedule. Failure to return equipment within the allotted time limits or abuse of equipment will result in additional punitive fines, and/or loss of equipment checkout privileges.

The Bannockburn Village & Plaza Resident Services Office can also issue a "loaner key" to you if you lock yourself out of your apartment. "Loaner keys" will be issued for a maximum of 24 hours.

There are no storage facilities or services available to residents of Bannockburn Village & Plaza.

There is a small quantity of garages at The Plaza that are available for rent to residents of Bannockburn Village & Plaza. Garages rent for $35.00 per month and are made available on a first-come, first-served basis as they are vacated. Please contact the Housing Services Office if you wish to be placed on the Garage List. There is no application fee for placement on the Garage List.

The University does not assume responsibility for personal items lost, mislaid, or stolen in Housing facilities. Unfortunately, community living has the potential for providing irresistible temptation to some residents and non-residents. We strongly urge you to help prevent the possible loss of property by keeping your door locked and windows closed whenever your room is unoccupied. We will provide you with a resource for personal property insurance policy that you may purchase if your personal items are not covered by your parents' homeowner policy.

Residents of Bannockburn Village & Plaza have access to three (3) laundry facilities:

BANNOCKBURN VILLAGE

Laundry Shoot:

• Open 8:00 a.m. to 10:00 p.m. daily
• Located on the ground floor at the west end of G building

Laundry Too:

• Open 8:00 a.m. to 10:00 p.m. daily
• Located centrally on the ground floor of Q building

THE PLAZA

Plaza Laundry Room:

• Open 24 hours
• Located inside of the fenced pool area

All laundry facilities are outfitted with washers, dryers, sinks, and counter tops for folding clothes and organizing laundry. All washers and dryers are operated by using your UCR Card, not coins. Please see the section entitled "Cash Value Center" for information on where and how to add cash value to your UCR Card. Currently, the price of one wash cycle is $1.00 and one dry cycle is $0.60.

All laundry facilities are designated as "NO SMOKING" areas.

To help ensure the safety of your personal belongings and to be courteous to fellow residents, always promptly remove laundry as washing (approximately 30 minutes) and drying cycles (approximately 40 minutes) are completed. Be aware of laundry room closing hours, as well. Housing staff will not re-open closed facilities in order for residents to retrieve items left in the laundry rooms after closing hours. Do not prop laundry facility doors open as this can allow entry of unauthorized individuals.  Housing is not responsible for articles that are lost or stolen during use of any laundry facility.

If a washer or dryer malfunctions or if you feel that the UCR Card reader for a laundry facility is not functioning properly, please notify the Resident Services Office or the RA on duty, immediately.

Residents who find an item on the Bannockburn Village & Plaza property that does not belong to them are encouraged to take the item to the Resident Services Office where we will hold the item until claimed.

If a resident loses an item on the Bannockburn Village & Plaza property it is recommended that they first check with the Resident Services Office and then with the Campus Police Department (3500 Canyon Crest Drive (951-827-5222).

Residents who find an item on the UCR Campus that does not belong to them should take the item directly to the Campus Police Department.

All resident mailboxes for Bannockburn Village & Plaza are numerically arranged in the Bannockburn Village mailroom, North of the Resident Services Office (K101) or in The Plaza mailroom South of the RSO. The mailroom is a secure, "No-Smoking" area.

U.S. Mail is picked up and delivered once a day, Monday to Saturday, except for nationally-recognized Holidays. Housing staff actually sorts all mail and aims to complete this task by 4:00 p.m. each day. However, quantities of mail vary greatly from day-to-day so we ask in advance for your patience.

A notification slip will be placed in the mailbox of residents who receive oversized or special delivery packages through the U.S. Mail, UPS, or other mail carriers. Please bring the notification slip and I.D. to the Resident Services Office in order to claim your package. All residents must sign a log when they pick up their packages.

All mail should be addressed to you in the following manner in order to avoid confusion and delays in processing your mail.

BANNOCKBURN VILLAGE RESIDENTS:

Your name

3637 Canyon Crest Drive, Mailbox # _____

Riverside, CA 92507

 

PLAZA RESIDENTS:

 Your name

1020 Linden Street, Mailbox # _____

Riverside, CA 92507

Outgoing mail can be taken to the Resident Services Office or dropped in the "U.S. Mail" slot located near the Bannockburn Mail Room door. In addition, a U.S. Mailbox is located on Canyon Crest Drive near the front of the Housing Services Building.

Housing accepts and distributes mail for contracted Bannockburn Village & Plaza residents only. Mail received (1) for an apartment addressee other than the contracted resident for that apartment, or (2) addressed "in care of" (i.e. c/o) will be returned to sender.

Upon move-out you will be asked to fill out a Forwarding Address card in order to ensure that your first-class mail continues to reach you at your new address for one (1) year. It will be important for you to begin to update your address with senders as soon as possible. We regret that we cannot forward mail to international addresses.

Housing updates residents concerning events, policies, etc. by placing notices and flyers in resident mailboxes. It is extremely important that residents check their mailboxes daily in order to ensure that they receive information in a timely manner. Housing cannot be responsible for inconveniences that arise when notices are not promptly removed from resident mailboxes.

Housing parking spaces are limited so please make sure you have a parking permit before you bring your car to campus.

If you have a car, motorcycle, or other vehicle, you will be required to purchase a "Housing Permit" in order to park in the Bannockburn Village OR The Plaza parking lots. Housing Parking Permits may be purchased at the Resident Services Office. You can find the current parking prices by calling the Bannockburn Village Resident Services Office at 827.5723.

Residents with Housing Parking Permits may also park on campus in Gold, Blue, or Red parking spaces during the following conditions: (1) after 4pm on weekdays, (2) on weekends, and (3) on University-observed Holidays. At all other times except for the three situations mentioned above, Housing Parking Permits are not valid outside of the Bannockburn Village & Plaza parking lots.

There are 60-minute parking spaces located (1) outside of the Resident Services Office at Bannockburn, (2) in front of the Plaza pool area, and (3) in the Plaza parking lot between C and D buildings. These spaces may be utilized by guests for abbreviated visits. For longer stays, your guests should purchase a Visitor Parking Permit from Parking Services or at an Information Kiosk located at main campus entrances that will  allow them to park in a visitor lot.

Please report any theft or vandalism that occurs in the Bannockburn Village & Plaza parking lots to Campus Police immediately (951.827.5222).

The Bannockburn and Plaza pool is open 8am – 10pm daily. There is no lifeguard on duty. Residents are required to follow the following Pool Rules:

1. All persons using pool do so at own risk. Owners and management are not responsible for accidents or injuries.
2. Pools are for Bannockburn residents use. All others must get the approval of the Bannockburn management.
3. No dogs or cats are allowed in the pool area.
4. No glasses or glass bottles are allowed in the pool area.
5. Unnecessary noise is not permitted at anytime.
6. Flip flops and a towel should be worn from the pool area when returning to your unit.
7. Housing Services reserves the right to deny use of the pool at anytime.

A public telephone owned and operated by an outside phone company is located on the south side of B building behind the Sub Station. Please see map.

RECREATION ROOM (OPEN 8:00 A.M. to 10:00 P.M., DAILY)

The Rec Room is located at The Plaza, adjacent to The Plaza pool area. You may wander in at your leisure to watch regular or cable television. The Rec Room is also equipped with a functional stove/oven, sink with garbage disposal, and refrigerator. Clean after use out of courtesy for future users.

This room contains a pool/billiards table for residents’ use. Pool/billiards equipment may be checked out at the Resident Services Office (see "Equipment Check-out").

The following facilities located on the Bannockburn Village & Plaza property are available to residents for meetings, parties, or other events:

• Bannockburn Conference Room (Bannockburn Village, J102)
• The Plaza Pool Area
• The Bannockburn Village Front Courtyard

Use of all Bannockburn Village & Plaza facilities is controlled in order to help ensure that residents can equally enjoy them. Requests to reserve facilities for events must be filed with the Resident Services Office at least ten (10) days prior to the actual event. Recurring events may not be scheduled more than one quarter in advance. Events may be scheduled to occur between 8am-10pm on weekdays and Sundays or between 8am-12am on Fridays and Saturdays. The resident who acts as the event coordinator will be responsible for the final condition of the facility. Charges for cleanliness and/or damages will be debited to the said resident’s Housing Account as deemed appropriate. Please see "Party Policy" under Activities & Programs for additional pertinent information.

• A beverage machine is located outside of Laundry Too on the ground floor of Q building
• Snack and beverage machines are located in Laundry Shoot on the ground floor at the west end of G building

THE PLAZA

• A beverage machine is located inside of the Laundry Room, which is located inside of the fenced pool area

All snack and beverage machines are coin and UCR-card operated. If a vending machine is not operating properly, please notify the RSO immediately.