Utility Services and Billing Information

Listed below are some instructions and telephone numbers to assist you in turning on your utilities.

 

Bannockburn & Plaza

 

TELEPHONE

AT&T

800.288.2020

 

Request to have your phone line activated. The cost of the telephone is at the resident’s expense. All apartments will have at least one working phone jack. The telephone company can usually turn the phone on without an onsite appointment. We do require that all residents have their current telephone number on file at the Resident Services Office.

My phone number is :_____________________.

 

 

Bannockburn Village

 

ELECTRICITY

 All utilities are included in your rent..

 

The Plaza

 

ELECTRICITY

City of Riverside

Public Utilities

3460 Orange Street

Riverside, CA 92501

951.782.0330

 

Please establish the electric service in your name. You may find the electricity already on upon move-in. If you fail to have the electricity switched over to your name when you take possession of the unit, it can be turned off at any time without notice. The University will not be responsible for any damages incurred. Write in your account number here as it is required to pick up your keys:____________________________________.

 

 

Bannockburn Village

 

GAS

There are no gas appliances in the Bannockburn Village

apartments.

 

The Plaza

 

GAS

Southern California Gas Co.

3460 Orange Street

Riverside, CA 92501

800.427.2200

 

Natural gas is used for the water heater only; the stove and

furnace are electric. Please note that the Gas Company will

require someone to let them in to your apartment when they

come out to turn on the gas. If you cannot be home, please

come to the Bannockburn Village & Plaza Resident Services

Office to sign an authorization form so that we can loan them

a key to your apartment. Write in your account number here

as it is required to pick up your keys:______________________.

 

 

Bannockburn & Plaza

 

CABLE TV

Charter Communications

6680 View Park Court

Riverside, CA

951.359.8989

 

Basic cable television will be included in rents at both Bannockburn Village & Plaza for no additional charge. Premium channels can be added for a fee by contacting Charter Communications. Cable internet service is provided to both Bannockburn Village & Plaza by Charter Communications. Please call directly to order services.

 

 

NEWSPAPER 

The Press Enterprise

951.684.1200

Los Angeles Times

951.788.4220

 

The Press Enterprise, Los Angeles Times, and USA Today newspapers are available free of charge at the Resident Services Office.  Call directly to arrange doorstep- delivery at normal rates.