Your student housing contract is a legal and binding agreement between you and the University. We strongly encourage you to read it and be familiar with it. Your contract outlines your responsibilities as a UCR Housing resident (please note again that this Resident Handbook is considered a legally binding extension of your housing contract). All residents have the responsibility to read and follow the policies and procedures contained in the Resident Handbook. UCR Housing staff is more than happy to assist you with any questions you may have concerning your contract or the Resident Handbook.

All funds required for the operation of Housing facilities and programs are obtained from the rental income of commercial and student residents. Housing Services receives no funding from federal, state, or university resources. Housing Services is committed to keeping rental rates as low as possible without compromising the quality or integrity of its facilities and programs.

HOUSING PAYMENTS

All Bannockburn Village & Plaza rental payments are due in full on the dates listed in the Housing Assignments Notice of Acceptance and are considered late after the 15th of the month (or after the Friday prior to the 15th of the month when the 15th falls on a weekend or holiday). Delinquent accounts will be assessed a $15.00 Late Fee and will continue to be assessed monthly until payments are made current. Payments are always applied to the oldest bill on your account first and Late Fees are assessed accordingly. Returned checks will be assessed a $21.75 minimum Non Sufficient Funds (NSF) fee. Payments may be made Monday-Friday (9:00 a.m. to 4:00 p.m. PST) with cash, credit card or check (payable to: Regents, U.C.) at the following location:

Cashiers Office

1127 Hinderaker Hall

Riverside, CA 92521

951.827.3208

Payment may be made by American Express, Discover, or MasterCard by logging on to GROWL at www.growl.ucr.edu. A non-refundable 2.5% convenience fee will be assessed.

For your convenience, there is a 24-hour “drop box” located outside of the Cashiers Office into which you may place your payments. Please be sure to include your Campus-issued Student ID Number on all checks.

If you have a question regarding your Housing Account, call the Housing Services Office, 827.6350 or The Cashiers Offices, 827.3208.

If you anticipate a difficulty making your Housing payment, Contact Housing Services, 827.6350 as soon as possible in order to discuss making alternative payment arrangements. Payment arrangements MUST be made prior to your account becoming delinquent and do not negate Late Fee charges. Only documented hardship (e.g. illness, financial aid difficulties, etc.) will be considered a legitimate reason for deferment of housing payments.

If your housing account becomes delinquent, UCR Housing Services may initiate eviction procedures and their associated fees. In addition, "holds" may be instituted which bar your ability to register for coursework and cause University transcripts to be withheld.